NuvèLuxx Raw
BYOB
BYOB
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Have bundles along with your closure or frontal and want to convert it into a wig? This is the service for you.
If you have older hair that’s fine as well. With this service a wash and deep conditioning treatment is done to insure moisture is placed back into its strains.
If your bundle tracks are cut please email us in advance for nuveluxxraw@gmail.com for consideration of options.
A return label will be sent via email. Please ensure that you have the correct information available upon checkout to guarantee accurate delivery.
Turnaround time for construction is 7-14 business days. If your wig is finished before the 5th day you’ll be notified and early drop off will be available (Austin city limits)
*Free pickup and delivery within the Austin,Tx area.
Materials
Materials
Shipping & Returns
Shipping & Returns
Processing Orders:
A standard shipping of 3-5 business days.
WHAT PAYMENTS DO YOU ACCEPT?
NuvèLuxx Raw Hair accepts all major credit and debit cards. After pay options are also available. Please note that we can only ship a credit/debit card order to the same address to which your statement is sent. Any order that fails to fit this criteria will not ship and be immediately refunded. This policy protects you from fraudulent use of your card.
HOW DO I CANCEL MY ORDER?
Please contact us to cancel an order. If your order has not departed our facilities, we can cancel the order.
WHAT IS YOUR RETURN POLICY?
Our hair undergoes a strict quality control process to ensure that our customers receive only the best Raw hair. Therefore there are no returns on any Raw Hair or mink lashes. If you have any questions comments or concerns, contact NuvèLuxx Raw customer service directly at Nuveluxxraw@gmail.com
WHAT ARE YOUR AVAILABLE SHIPPING OPTIONS?
(1) FLAT RATE SHIPPING WITH SIGNATURE CONFIRMATION
NuvèLuxx Raw Hair currently ships orders using USPS. Flat rate shipping requires 3-5 business for delivery after it ships, in addition to a signature upon delivery. Shipping confirmation and tracking is available via email as soon as your order departs our facilities. Please note that once packages are received by USPS, we are no longer responsible for the delivery of the item. This responsibility is passed on to the United States Postal Service (800-275-8777).
Dimensions
Dimensions
Care Instructions
Care Instructions
